Full Schedule February Series Part 7: Streamlining Appointment Confirmation – A Guide to Email and Phone Templates for Dental Treatment Coordinators

Email Script

Subject: Confirmation of Dental Appointment

Dear [Patient Name],

We are writing to confirm your upcoming dental appointment with us at [Dental Office Name]. Your appointment is scheduled for [Date and Time] with [Dentist/Hygienist Name].

We kindly ask that you arrive at least 15 minutes prior to your appointment time to complete any necessary paperwork and to ensure a prompt start to your visit. If you need to reschedule or cancel your appointment, please contact our office at least 24 hours in advance.

If you have any questions or concerns regarding your appointment, please do not hesitate to contact us. We look forward to seeing you soon!

Sincerely,

[Your Name]

Treatment Coordinator, [Dental Office Name]

Phone Script

Hello [Patient Name], this is [Your Name] from [Dental Office Name], calling to confirm your upcoming appointment on [Date and Time] with [Dentist/Hygienist Name].

Can you please confirm that you are able to make it to your appointment?

Great, we do ask that you arrive at least 15 minutes prior to your appointment time to complete any necessary paperwork and to ensure a prompt start to your visit. If you need to reschedule or cancel your appointment, please let us know at least 24 hours in advance.

If you have any questions or concerns, please feel free to call us back.

Thank you, and we look forward to seeing you soon.

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