TempStars Privacy Policy

Last Updated: June 20, 2024

Table of Contents

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. Disclosure of Your Information
  5. Cookies and Tracking Technologies
  6. Your Choices and Controls
  7. Data Security
  8. Data Retention
  9. International Data Transfers
  10. Children’s Privacy
  11. Changes to This Privacy Policy
  12. Contact Information

1. Introduction

TempStars (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website, mobile applications, and related services (collectively, the “Platform”). By accessing or using our Platform, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

We comply with all applicable privacy laws and regulations in Canada and the United States, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant U.S. federal and state laws.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Identity Data: Full name, date of birth, and professional credentials.
  • Contact Data: Email address, mailing address, and telephone numbers.
  • Profile Data: Profile photos, resumes, star ratings, reviews, and other information you choose to provide.
  • Financial Data: Payment details, billing addresses, and transaction history.
  • Usage Data: Information about how you use our Platform, such as pages visited, features used, and actions taken.
  • Technical Data: IP address, browser type, operating system, device identifiers, and other technical information.

2.2 Sensitive Personal Information

We do not intentionally collect sensitive personal information, such as social insurance numbers, health information, or biometric data, unless required for specific services and with your explicit consent.

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Social Media Platforms: If you link your account or sign in through a third-party platform (e.g., Facebook, LinkedIn), we may receive certain information from that platform.
  • Public Sources: Information available from public records.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Providing and Improving Our Services

  • Account Creation: To register you as a user and manage your account.
  • Service Delivery: To facilitate connections between Dental Professionals and Dental Offices.
  • Profile Display: To display your name, profile photo, star ratings, reviews, and other relevant information to other users as necessary for the Platform’s functionality.
  • Communication: To send you service-related communications, including confirmations, invoices, technical notices, updates, and security alerts.

3.2 Personalization and Analytics

  • Customization: To personalize your experience and present content tailored to your preferences.
  • Analytics: To analyze usage trends and improve the Platform’s performance and user experience.

3.3 Marketing and Promotions

  • Newsletters and Offers: To send you promotional communications and updates about new services, features, or events that may interest you.
  • Opt-Out: You may opt out of receiving marketing communications at any time.

3.4 Legal Compliance and Security

  • Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
  • Protection: To protect the rights, property, or safety of TempStars, our users, or others.

4. Disclosure of Your Information

We may share your personal information in the following circumstances:

4.1 With Other Users

  • Necessary Information: Your name, profile photo, star ratings, reviews, and relevant professional information may be visible to other users to facilitate connections and interactions on the Platform.

4.2 Service Providers

  • Third-Party Vendors: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.

4.3 Legal Obligations

  • Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Protective Measures: To protect and defend our rights and property, or to prevent fraud and other illegal activities.

4.4 Business Transfers

  • Corporate Transactions: In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred to a third party as part of that transaction.

4.5 Consent

  • With Your Consent: We may disclose your information for any purpose with your explicit consent.

5. Cookies and Tracking Technologies

5.1 Use of Cookies

We use cookies and similar tracking technologies to collect and use personal information about you, including for:

  • Authentication: To recognize you when you return to our Platform.
  • Preferences: To store your preferences and settings.
  • Analytics: To understand how you use our Platform and improve its functionality.
  • Advertising: To deliver relevant advertising based on your interests.

5.2 Types of Cookies

  • Session Cookies: Temporary cookies that remain in your browser’s cookie file until you leave the site.
  • Persistent Cookies: Remain in your browser’s cookie file for a longer period, allowing us to recognize you as an existing user.

5.3 Third-Party Analytics

We may use third-party analytics services like Google Analytics to collect and analyze information about your use of the Platform.

5.4 Your Choices

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Platform.

6. Your Choices and Controls

6.1 Access and Correction

You may access, update, or correct your personal information at any time by logging into your account settings.

6.2 Opt-Out of Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails or by contacting us directly.

6.3 Privacy Settings

  • Profile Visibility: You can adjust your profile settings to control what information is visible to other users.
  • Notifications: Manage your notification preferences within your account settings.

6.4 Account Deletion

  • Deletion Request: You may request to delete your account by contacting us at help@tempstars.com.
  • Retention: We may retain certain information as required by law or for legitimate business purposes.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  • Encryption: Data is encrypted during transmission using SSL technology.
  • Access Controls: Access to personal information is restricted to authorized personnel only.

Despite our efforts, no security measures are completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

  • Inactive Accounts: If your account is inactive for an extended period, we may deactivate or delete your account after providing notice.
  • Deletion: Upon account deletion, we may retain certain information as required by law or for legitimate business purposes.

9. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction.

  • Consent: By providing your information, you consent to such transfers.
  • Adequate Protection: We ensure that any international transfers comply with applicable data protection laws and that appropriate safeguards are in place.

10. Children’s Privacy

Our Platform is not intended for individuals under the age of 14. We do not knowingly collect personal information from children under 14.

  • Parental Involvement: If you become aware that a child has provided us with personal information, please contact us.
  • Removal: We will take steps to delete such information from our servers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

  • Notification: We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
  • Continued Use: Your continued use of the Platform after any changes constitutes your acceptance of the new Privacy Policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

  • Email: help@tempstars.com
  • Phone: 1-877-583-6771
  • Mailing Address:
    vbnet
    TempStars
    Attn: Privacy Officer
    807 Merritt Dr
    Milton, ON, L9T 4J9
    Canada

Additional Provisions

A. Display of Names and Star Ratings

A.1 Purpose of Display

  • Essential Functionality: Displaying names, profile photos, star ratings, and reviews is necessary to facilitate connections between Dental Professionals and Dental Offices.
  • Transparency: This information helps users make informed decisions regarding engagements on the Platform.

A.2 User Consent

  • Voluntary Participation: By creating a profile and using the Platform, you consent to the display of your name, star ratings, and relevant professional information to other users.
  • Control: You may update or modify your profile information at any time.

A.3 Reviews and Feedback

  • User Content: Star ratings and reviews are considered User Content and are subject to our Terms of Service.
  • Accuracy: We encourage users to provide honest and accurate feedback.
  • Monitoring: While we do not routinely monitor reviews, we reserve the right to remove content that violates our policies.

B. Resumes and Uploaded Documents

B.1 Handling of Resumes

  • Privacy Measures: We make efforts to remove contact information (e.g., email addresses, phone numbers) from resumes uploaded for temporary positions to protect your privacy and prevent off-platform arrangements.
  • No Guarantee: While we strive to remove such information, we cannot guarantee complete removal. By uploading your resume, you acknowledge and accept this risk.

B.2 Permanent Positions

  • Contact Information: For applications to permanent or contract positions, contact information on resumes may be left intact to facilitate direct communication.

C. Communications and Messages

C.1 Essential Communications

  • Service-Related Messages: We may send you essential communications related to your use of the Platform, such as confirmations, invoices, and important updates.

C.2 SMS Notifications

  • Opt-In: By providing your phone number, you consent to receive SMS messages related to the Services.
  • Opt-Out: You may opt out of SMS notifications at any time, though doing so may affect your ability to receive important service-related information.

D. Legal Bases for Processing (For Users in the European Union)

Although we primarily operate in North America, if you are accessing the Platform from the European Union, we process your personal information based on the following legal grounds:

  • Contractual Necessity: Processing is necessary to perform our contract with you.
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving and personalizing our services.
  • Consent: We rely on your consent for certain marketing communications.

Note: This Privacy Policy is intended to comply with the requirements of the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) where relevant.

Please review this Privacy Policy carefully. By using our Platform, you acknowledge that you have read and understand this Policy and agree to its terms.